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Privacy Policy

Who we are

Our website address is:


At Homes for Cornwall we want to be completely transparent about why we need the personal details we request when you communicate with us and how we use the data once we collect it.

Developing a better understanding of our supporters through their personal data allows us to carry out our objectives more efficiently.

We take protecting your privacy very seriously and will always take all reasonable steps within our power to make sure your information is safe.

What information do we collect?

  • Name, email addresses

  • Contact preferences (how we should contact you in the future)

  • Records of your correspondence and engagement with us

  • Images, photographs or video if you take part in an event with us, provided that you have given your consent

  • Survey responses

  • Details of your relationship to other supporters, where appropriate


This information may be collected via:

  • Digital forms completed via our website or third party websites we integrate within our site

  • Publicly available sources

  • Communication via social media

  • Any paper forms you complete at our events

How do we use the information we collect?

We may use your personal information for the following purposes:

  • To update you about the work and progress of Homes for Cornwall by email newsletters

  • To send you information about events and fundraising activities

  • To respond to your enquiries

  • As and when required by law


If you no longer wish to receive communications from Homes for Cornwall, you can let us know by e-mailing us at

We will never share or sell your personal data to a third-party organisation for its marketing, fundraising or campaigning purposes.

Do we share your information?

We do not sell or share personal data to third parties for the purposes of marketing.

We may allow our suppliers to access and use your personal data to allow them to perform services on our behalf, such as payment processing and maintenance and support of our systems. In these circumstances we will not give these organisations any rights to use your personal information except to provide services to us and in accordance with our instructions.

Website: Your data may also be available to our website provider to enable us and them to deliver their service to us. Your personally identifiable data will only be used where it is necessary for the analysis required.

Supportive Organisations: we may share data with other supportive organisations, including legal advisors in partner organisations, to further our aims. We only share your information for these purposes when we have your permission to do so. You can change your mind at any time by contacting us at .

Police: there are exemptions within data protection regulations that mean we are under legal obligations to share limited data. This includes the prevention and detection of crime, to prevent benefit fraud and for safeguarding purposes.

Protection of your information

We take appropriate technical and organisational measures to ensure that we (and our service providers) keep your information secure, accurate and up to date. The transmission of information over the internet is never fully secure. This means you provide information through our website and our social media pages at your own risk.

How long do we hold your information?

We will retain your personal information for the period necessary to fulfil the purposes in this Notice unless a longer retention period is permitted by law.

You can request deletion of your personal information at any time, by emailing

Information rights

To be informed: we must provide fair processing information typically through our privacy notice.

Access: you can ask for a copy of the information we hold about you.

Correction: we will use all reasonable endeavours to ensure the accuracy of your personal information. It is your responsibility to ensure that you submit true, accurate and complete information to us. You can have any inaccuracies in your information corrected.

Objection/marketing: if you have an objection or wish to be removed from our database please submit these to

Withdrawal of consent: you can withdraw your consent at any time by emailing

We aim to respond to all enquiries within 5 working days.

Other Information

Third party sites: Our website may have links to other websites we do not operate. You should read the privacy notices on those websites before you submit your personal information.

Changes to this notice: From time to time we will update our privacy policy. Please refer to our website for the latest information.

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